I recently purchased an 8TB Seagate Barracuda and paired it with a Sabrent external HDD enclosure. For the first couple of days, everything was working smoothly and I was able to back up a lot of data. However, it has since become totally unresponsive. Now, I get an "E:/ Parameter is incorrect" error, and accessing it through File Explorer freezes my entire system. When I attempt to use the Command Prompt for chkdsk, it says "access denied." Hard Disk Sentinel recognizes it but crashes when I try to access it. The only way I can restart my computer is by unplugging the HDD enclosure. I thought this was a brand new drive, so I'm considering returning it, but I'd like to know if there are any other solutions first.
1 Answer
Since you recently added both the 8TB drive and the Sabrent enclosure, it's important to narrow down where the problem lies. If you're using a USB3 port, try connecting it to a USB2 port instead, preferably one on the motherboard rather than the front panel. Sometimes devices can be finicky that way. If you're using a desktop, consider removing the drive from the enclosure and connecting it directly to the SATA port on your motherboard to see if it works that way.
I’m on a laptop, unfortunately. I noticed I had some connectivity issues with USB3 but was more stable using a USB2 port. I’m planning to borrow my friend’s external HDD later to see if that helps.