Help! My Accounts Keep Getting Hacked, What Should I Do?

Sounds like you're dealing with some serious malware issues. Definitely try to clean your system first. If you think malware is involved, check out a reliable malware guide to help you remove it. Just be careful to change your passwords—especially if you've been reusing them across your accounts. After that, wiping your PC could be a good safety measure. Steam saves your game files in the cloud, so you usually won’t lose your save data during a reinstall.

Those symptoms you mentioned, like a dummy file preventing your PC from shutting down, are red flags. I suggest running a thorough malware scan as the first step. Also, it’s great you checked your passwords, but consider using a password manager to avoid reusing them in the future. If it comes down to reformatting, definitely save your Steam files; you won't want to lose all that gaming progress!

It’s crucial to change your passwords immediately—especially if they’re the same across multiple accounts. Use a different, secure device that you know isn't compromised to do this. Regarding your PC, I recommend a complete wipe and reinstall to ensure everything is clear. When you set up Steam again, all your saves should automatically sync back. Just make sure to back up any local game data before formatting!