I tried to update my apps in the App Store, but I was met with a message saying, 'Your account has been disabled in the App Store and iTunes.' Now, I can't access any of my apps since they need updates. Is there a way to resolve this issue without contacting support?
2 Answers
First, check your purchase history to see if there's an outstanding balance that needs payment. Sometimes, that's what causes accounts to get disabled. If you don't find anything there, it might be a different issue altogether. You can visit the Apple support page for more guidance on resolving this situation.
It sounds like your account may have been hacked, unfortunately. It's crucial to back up your data right away, remove it from the compromised account, and create a new one. If you have any payment methods linked to iCloud, I recommend contacting your bank immediately to secure your information.
Thanks for the heads up! Do you know how I can create a new account?