I recently noticed my Bluetooth wasn't working, so I attempted to update the Bluetooth drivers through Windows. However, after restarting my PC, I now experience a Blue Screen of Death (BSOD) every time I reach the desktop. The stop code is PAGE_FAULT_IN_NONPAGED_AREA, and it indicates that Wdf01000.sys has failed. I've tried everything: troubleshooting doesn't yield any results, command prompts haven't helped, and reverting updates is also ineffective. I'm out of options—any advice?
2 Answers
It sounds like a tricky situation! First things first, if you can boot into Windows normally or even through Safe Mode, check for any dump files in C:WindowsMinidump. These files are crucial for diagnosing BSOD issues. If you find any, zip them up and upload to a file-sharing site like catbox.moe or mediafire.com. If you don't have any dump files yet, follow a guide to set your system to create Small Memory Dumps for future issues.
Have you tried booting in Safe Mode and rolling back the driver? If you access Device Manager while in Safe Mode, you can either remove the Bluetooth driver or revert it to the previous version. That might help you regain control and avoid the BSODs when booting up.
I can get into Safe Mode, but it’s still BSODing on startup. Sometimes it even asks me to choose a keyboard layout before crashing.