I've been experiencing around 20 Blue Screens of Death (BSODs) on my laptop every day for the past 8 months. Occasionally, I also face frozen black screens and random restarts. I've tried numerous solutions to resolve the issue.
- I updated all drivers, including the graphics ones. I even disabled my NVIDIA GeForce RTX 2060 and switched to only using the integrated GPU. I noticed that BSODs happen less frequently when using the integrated GPU. However, one game, Kenshi, seems to crash my laptop almost instantly, no matter which GPU I use.
- I've run Memtest multiple times, though the free version limits me to just 4 runs each time.
- I also dual-booted with Linux Mint, and it crashed there as well when I tried playing Kenshi. I briefly looked through the error logs in Linux and spotted some memory-related errors.
I've attached the dump files from my last 5 crashes, and I'm hoping to find a self-fix. If that's not possible, I'd like to know how to explain the problem to a repair shop, since I'm currently jobless and can't afford extensive repairs. I am using a TUF A15 FA506IV with an AMD Ryzen 7 4800H processor, 16 GB of RAM, and Windows 11. Any advice would be appreciated!
2 Answers
It sounds like you're dealing with some serious memory issues! To get a better idea of what's causing all those BSODs, make sure you grab all the dump files from your system. You can usually find them in the C:WindowsMinidump folder. Once you have those, zip them and upload them to a file-sharing site like Catbox.moe so others can look at them for analysis. Multiple dump files are definitely preferred since they can offer more insights into the crashes.
Also, if you haven't already, try booting your laptop in Safe Mode to troubleshoot further without all the extra drivers and apps running. Good luck!
From what you've described, it seems like the issue could very well be related to your RAM or possibly your CPU. Memory doesn't just refer to the physical RAM; it can also include storage issues as Windows might show storage-related errors if there's a problem with how data is handled.
Try testing each RAM stick one by one to see if one of them is faulty. If both sticks crash, then it could be your CPU causing the problem. Also, if you've been overclocking, revert those changes because that can lead to instability.
Thanks for the advice! I'll definitely try testing each RAM stick individually. I've tried some undervolting with Ryzen Master, but that didn't help—and I reset the BIOS as well, though it didn't have good undervolting options. If it turns out to be the CPU or motherboard, I suppose replacement is the only option, right?