Hey everyone! I'm really stressed out right now. I formatted my Asus G14 (2022 model) and did a fresh install of Windows 11 because I was getting a BSOD error. I went ahead and installed all the necessary drivers yesterday, but when I woke up today, my laptop is showing the BSOD again with error code 0x000021a. This has been going on for a week, and I have a final project due in just two days! I'm starting to wonder if this is a hardware issue. Should I take it to Asus for repair or see a third-party service? Any advice would really help!
3 Answers
It sounds like you might need some crash logs to diagnose the BSOD. If you can boot into Windows, or at least into Safe Mode, check the C:WindowsMinidump folder for any dump files. These files are essential for a proper analysis of what’s going wrong. Once you find them, zip the folder and upload it to a reliable file-sharing service like catbox.moe or mediafire.com. If you don’t have any dump files, you might need to adjust your settings to create Small Memory Dumps by following a guide online.
You might want to check if any recent hardware changes could have triggered this issue. Check all your connections inside the laptop and ensure everything is seated correctly. If all else fails, taking it to an official Asus service center could be your safest bet, especially since you have that important project looming!
It seems you're dealing with a WINLOGON_FATAL_ERROR based on that 0xC000021A code. If you haven't tried it yet, can you boot into Safe Mode? That might help you troubleshoot the issue further. Just restart your laptop and tap F8 or Shift + F8 (it depends on your system) until you see the boot options. Good luck!
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