This morning, I opened my T14s Gen 4 AMD laptop and was greeted with a glitchy screen. Not sure what was causing it, I ended up resetting my laptop by holding down the power button. Now, every time I start it up, I'm met with a black screen. The only way to get it to function properly is to reset it again. Has anyone experienced this or have any ideas on what the issue might be?
2 Answers
It sounds like your GPU might be malfunctioning or there could be a loose internal connection. If your laptop is still under warranty, I'd recommend reaching out to support. It’s possible they can help you diagnose or fix the issue without voiding anything.
I will check that! Thanks for the suggestion.
You might be dealing with a faulty wiring harness. These can often cause display issues since they’re moved around a lot more than other components. Try connecting your laptop to a TV with an HDMI cable. If you see an image, it’s likely the wiring harness, but if the screen stays black, you might have a bigger problem on your hands.
Yeah, trying an external monitor is a solid idea. Just be careful with any internal checks since OP mentioned it's still under warranty.
Yeah, I definitely need to check if it’s under warranty. What’s the best way to figure out what's wrong?