I've been having a tough time with my MSI Titan 18 Hx laptop running Windows 11. It keeps crashing and showing a blue screen of death (BSOD) with different stop codes every time it happens. One of the codes I caught was IRQL_NOT_LESS_OR_EQUAL, and another was related to Nfs.sys. I'm not very familiar with stop codes yet and I'm not sure if they point to a software issue or if I need to look at a hardware problem. Do you think this could be a software error, or should I send it to MSI for repairs? Is it possible to get it fixed at a local shop? Any advice would be super helpful! Oh, and I found some minidumps from the crashes, which I zipped and uploaded here.
1 Answer
It sounds like you're dealing with some serious BSOD issues. First things first, if your laptop is still under warranty, I'd definitely recommend returning it rather than trying to fix it yourself. From what you've described, this could be a memory issue. I mean, it doesn't always have to do with RAM directly, but since your laptop has a lot of memory, it might be worth checking if everything's seated properly. If you've overclocked anything, like the CPU or RAM, you should revert those settings too. If the crashes persist, try running the laptop with one RAM stick at a time. If it crashes with both sticks, it's likely a CPU issue, which is usually a bit trickier to handle.
Got it! I'll check the RAM. By the way, could the VRAM be causing issues too? I'm seeing only around 4GB VRAM in Afterburner when gaming, but it should be more.