I've been using my new ASUS BR12C 12.2" WUXGA laptop for a couple of weeks without any drama—just browsing the internet and using basic programs like Word and PowerPoint. I only installed Google Chrome and Google Earth Pro after I set it up with my academic institution's Windows package. However, a week into using it, I encountered a Blue Screen of Death (BSOD) with a 'Kernel Security Check Failure.' After that, the laptop froze completely and wouldn't progress. I had to restart it, and it seemed fine for another week until it crashed again, but this time I noticed Instagram was lagging before it happened. I really don't understand what could be wrong, and I'd appreciate if you could explain it in simple terms. Thanks!
2 Answers
It sounds like your laptop is experiencing a BSOD because of system issues, likely related to software corruption or a hardware conflict. To get to the bottom of this, we need to look at the crash logs called dump files. If you can boot into Windows, check for dump files in C:WindowsMinidump. If you find any, zip them up and upload them to a file sharing service like Catbox or Mediafire. That’ll really help in diagnosing the issue! If you don't have any dump files, you can also change your system settings to generate small memory dumps instead, which might provide more insight eventually.
Another thing you can try is running some commands in the command prompt that can help fix your system. Open the command prompt as an administrator and type in these commands one by one, hitting enter after each:
1. `chkdsk C: /f /r`
2. `sfc /scannow`
3. `DISM /Online /Cleanup-Image /RestoreHealth`
After running these, restart your laptop to see if that helps stabilize things.
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