Help! My new PC crashes unexpectedly – what could be causing this?

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Asked By GamerNinja92 On

I just completed building my new PC and am running into some strange crashes. Here are the specs: Ryzen 7 7700x, RTX 5070 with 12GB of VRAM, 32GB of DDR5 RAM (XMP enabled and running at 6000MHz), an AsRock B850 Pro RS motherboard, a Corsair 750W PSU, and an NZXT Kraken 240 AIO cooler. I've experienced crashes twice already. The first time, it happened while I was playing Overwatch after about four hours of gaming, where I was smoothly playing more demanding games like Cyberpunk and Escape from Tarkov before that. The second crash occurred during the Heaven benchmark; after it completed, I tried to open a Chrome tab, and the whole system froze up. While I could still move the cursor, nothing else worked, so I had to power down. This has been really frustrating, and I'm unsure where to start looking for solutions. By the way, my CPU temperatures were around 79 degrees and the GPU was around 60 degrees during these crashes.

1 Answer

Answered By TechieWizard84 On

Have you tried updating all your drivers? It sounds like a good first step. If you haven’t already, ensure XMP is enabled in BIOS since that can affect stability with high RAM speeds. Make sure to run the latest chipset drivers as well. Sometimes, old components on new builds can cause conflicts. Let me know if you need detailed steps on anything!

CuriousBuilder21 -

I did run DDU to uninstall old drivers and reinstalled the updated GPU and chipset drivers. Plus, XMP is set correctly. Could there be other drivers I missed?

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