Help! My new PC keeps crashing and blue screening out of nowhere!

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Asked By TechWizard123 On

I built a new PC about two months ago, and everything was great until recently. I got back from vacation on the 8th, and after updating Helldivers 2, I've been experiencing crashes during games, dropping back to the home screen. It's not just that game though; other 3D applications I use, like Mesh Mixer and Armorsmith Designer, have also been crashing. I think it might be some sort of graphical issue, but I'm at a loss for how to figure it out.

1 Answer

Answered By CrashDetective42 On

To start troubleshooting those blue screens, you’ll want to locate the crash dump files from Windows. If you can access Windows, check for files in C:WindowsMinidump. These crash logs are crucial for figuring out what’s wrong. Once you find them, zip the folder and upload it to a file-sharing site. We need to see multiple dump files if you have them; it makes it easier to analyze. If you need help figuring out how to collect those, let me know!

TechWizard123 -

I'll look for those dump files and upload them. Thanks for the tip!

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