I've been dealing with random crashes and BSODs on my computer for about a year now, and it's driving me crazy! The crashes seem to happen at any time—while I'm in a Zoom meeting, playing games, browsing the web, or even just sitting idle on the desktop. I suspect it might be related to either a CPU timer failure or some faulty RAM. I've tried many troubleshooting steps, like disabling CPU C-States in the BIOS, but that didn't really solve the problem. I've also checked for malware multiple times with various programs, and my system health checks out fine. I made a detailed report of my crashes using AI, which is available in my pastebin link, but the advice I've received so far hasn't resolved anything. I'm pretty sure the crashes started before some software was even installed, so it's frustrating not knowing where to begin. Does anyone have any advice or insight into what might be causing this issue?
2 Answers
I checked your pastebin, and it looks like the crash reports point to your graphics card, especially with Zoom being the trigger for some of the crashes. Since your GPU works fine in games, there could be an underlying issue with the driver or software conflicts specifically related to Zoom. Have you tried uninstalling and reinstalling the Zoom app or checking if there are any updates for drivers related to your GPU? Sometimes there are specific settings or updates needed for certain applications like Zoom.
It sounds like a hardware issue since the crashes aren’t consistently tied to a specific program. A common culprit could be bad RAM. I recommend testing each stick of RAM individually with XMP turned off and running Memtest86 on each one. If that checks out, you might want to look into other hardware, but without extra systems to swap parts into, it can be tricky to nail it down. Also, ensure all your drivers and BIOS are up to date. Sometimes booting from a live Linux USB can help determine if it’s a hardware issue; if it crashes there too, that's a strong hint there's something wrong with your hardware.
That makes sense! I’ll try testing the RAM sticks one by one. I’ll also have to make sure everything is updated. Thanks for the tip!
Yeah, I just installed Zoom last week for my classes, but it seems to cause crashes. I’ll try reinstalling it and check for GPU driver updates; thanks for the heads-up!