I've been experiencing crashes on my PC during gaming for a few months now. The screen goes black, and a red light turns on my motherboard. The only way to restart it is to unplug it and wait a bit. Here are my specs: Ryzen 5 7600x CPU, RTX 3070 GPU, Gigabyte Aorus B650 motherboard, and 32GB of G.SKILL Trident Z5 Neo Series RAM. I've already run RAM diagnostics with OCCT, which came back fine. I recently learned about the Event Viewer and saw that I've had 24 crashes dating back to November 13, 2024, with a Kernel-Power source and Event ID 41. I noticed that I installed GeForce driver version 566.14 on November 12 and then updated to version 566.36 on December 5. I'm wondering if I should revert to an older driver or install a newer one. What do you think?
1 Answer
First off, what's your power supply? Crashes while gaming usually indicate a GPU issue or a power supply problem. Since your PC only restarts after unplugging it, it might be related to the power supply. Make sure to turn off the power supply switch before unplugging it, as that resets the internal circuits.
I’ve got an EVGA Supernova 850 G2 PSU. I turn it off before unplugging, and it’s been in use for about 7 years but was ranked highly when I got it. I suspect it's more about the GPU drivers than hardware dying, especially since performance has been fine until now.