I've recently had to send my PC in for warranty repairs because it was crashing a lot, and I'd often get a blue screen if I didn't shut it down using the power button. The error code I encountered was "DPC_WATCHDOG_VIOLATION". I was concerned that my i9 13900KF CPU might be degrading. I got my computer back a few days ago, and although they replaced the CPU, it seems like the freezing crashes have returned with the same error code, now featuring a watermark and some weird characters. What should I do next?
3 Answers
I’ve got to say, that shop doesn't sound super trustworthy. Installing McAfee and adding a watermark sounds pretty sketchy! It could be that the new CPU is also facing issues, but it’s rare for CPUs to degrade that quickly unless they’re heavily overclocked. I’d recommend doing a clean reinstall of Windows and running some diagnostics to see if the crashes continue. Also, let us know if there’s a specific trigger for your crashes.
It sounds like you're dealing with some frustrating issues! First, let's try to gather more information. You should check if you can access the minidump files in C:WindowsMinidump. These files are important for diagnosing the BSODs. If you can find them, zip them up and upload to a file sharing site so we can take a closer look. It’ll really help with figuring out what’s going wrong.
To check if your CPU is actually throttling, you should run some benchmarking software. I mean, the watermark and characters you saw might have been from the game you were playing. But it’s worth mentioning that Intel’s 13th gen CPUs had some known degradation issues. If you’re not on the latest BIOS, definitely update it as soon as possible!
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