I'm having a serious issue with my PC because it won't boot out of Windows PE, which I believe is the recovery mode. I've attempted several solutions to fix this problem. First, I ran 'sfc /scannow', which claimed there was nothing wrong. Then, I tried 'chkdsk /r' on my C drive, which took around 12 hours and also reported no issues. When I attempted to restart in Safe Mode, it led me back to the blue screen again.
I even plugged in a different HDD that wasn't formatted but had no OS on it and also used a recovery flash drive, but I still ended up facing the same blue screen. I tried reinstalling Windows, but during the process, it said "Startup repair could not repair your PC" for both the 'keep my files' and 'erase everything' options.
Next, I attempted to use DISM, but it told me I couldn't access it from WinPE. I tried booting from a flash drive to reinstall Windows, but even after setting it as the primary boot device in the BIOS, I still reached the blue screen when attempting to reinstall, with a message saying I didn't have enough space on my drive to proceed. I'm using Windows 10 and I'm really stuck. This is my last shot before I resort to taking it to a repair shop. Any help would be appreciated, and I'll respond as soon as I can!
2 Answers
To troubleshoot your Blue Screen of Death (BSOD) issue, you might want to look at the dump files if you can access Windows or Safe Mode. Check the folder C:WindowsMinidump for any crash logs. If they exist, zip them and upload them to a file-sharing service like MediaFire or catbox.moe. Multiple dump files are the best for diagnosing the problem. If you don’t have any dump files, follow a guide to set up Small Memory Dump to capture future crashes better. This information can really help pinpoint the cause of the BSOD!
So, it sounds like the issue may not have been directly caused by a crash but possibly happened after you extended your C: drive. Using the different HDD and a recovery flash drive leading to the same screen suggests your system is stuck in an endless loop of recovery attempts. Since you're on Windows 10, have you tried verifying the version number? It might help narrow down your reinstall options. You can also run diagnostics on your hardware, particularly the HDD, to check for physical issues. Good luck!
I haven’t checked the version number yet, but I will! Thanks for the suggestion. I didn’t think about hardware diagnostics, so I’ll look into that too.