Help! My Photos and Videos Disappeared from My Oppo Reno 6

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Asked By MysteriousFrog42 On

I woke up this morning and was shocked to find that all of my photos and videos had vanished from my Oppo Reno 6 5G. I've had this phone for about 3-4 years with no problems, and I'm sure I had all my media last night when I went to bed around 4 AM. My storage was about 118/128GB before it got wiped and now it shows only 109/128GB left. I've checked the files and the recycle bin, and while some screenshots are still visible, many of my cherished photos and videos seem to be missing. I've tried all the troubleshooting steps I know, but I'm really stuck on what to do next!

2 Answers

Answered By HelpfulHarry77 On

It sounds like a similar situation I faced. Backing up important files is crucial, and I always recommend using services like Google Drive or an external HDD. Even if you thought you had everything saved, it's good practice. Regarding your 7000 photos, they might not be deleted but just not appearing correctly due to a system glitch or storage error. I’d definitely recommend checking your file explorer and navigating manually to see if they're still hidden in folders you didn’t check. The confusion can be frustrating but hang in there!

LostInTheTech -

Thanks for the suggestions! I’ll check those paths you mentioned to see if my files are there. Really worried about them getting lost for good.

LastMinuteFixer -

I feel you! It’s such a hassle. Just make sure to keep backups from now on! Let us know if you find anything in those folders.

Answered By TechGuru88 On

It’s a real nightmare when that happens! First off, definitely reboot your phone. Sometimes the Gallery app just doesn’t index correctly, and a simple restart could bring everything back. If that doesn't help, it might be due to a bug from OPPO’s system manager or maybe a third-party cleaner app deleted files. You can also try installing a different gallery app like Google Photos or Simple Gallery to see if they can find your missing files. If you suspect deletion, use recovery software from a PC instead of directly on your phone to avoid overwriting potential recoverable data. Lastly, don’t forget to check Google Photos or OPPO Cloud as some phones back up automatically without you realizing!

CuriousNinja99 -

Thanks for the tips! I installed Google Photos and it looks like all my photos and videos are actually there! I also checked VLC and my files, and they’re all intact. But I still can't figure out where that 10GB of space went or if something's glitching. Any advice on fixing that?

ChillTechie23 -

That's awesome that you found your media! Sometimes the gallery can be a bit wonky. If your gallery is suddenly displaying everything again, that's a great sign! For the space issue, try clearing the cache of the Gallery app. That might help the app detect all files correctly.

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