I had a bit of a mishap while trying to move files from my Mac to my Sandisk SSD. While I was walking and trying to press the elevator button, the SSD got disconnected from the USB-C cable and fell about 3-4 feet onto the ground. Once I reached my hotel room, I plugged it back in, but it doesn't show up on my screen anymore. I'm really worried because it has thousands of my photos and videos. Should I send it out for professional data recovery, or are there other options I haven't considered? Any advice would be greatly appreciated!
3 Answers
It sounds like the fall may have caused some internal damage, particularly if it doesn't show up when you plug it in. If you have important files on there, creating an image of the drive before trying anything else is a good idea. But honestly, for tough situations like this, sending it to a data recovery professional is usually the safest bet. They have the right tools and expertise to handle it without risking further data loss.
It’s possible that the USB connector got stressed and could be fixed if you or someone you know is good with soldering. But in general, it's wise to make a copy of important files before moving them, and once you’re sure everything's safe, you can delete the originals. If it's not recognized at all, sending it for recovery might be the best choice to avoid losing your data forever.

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