I'm having an issue with my Windows 11 PC where it shuts down unexpectedly and shows a message saying, "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." This isn't a Blue Screen of Death (BSOD) situation. I've checked my CPU temperatures, and they seem fine (about 45 °C before shutdown). I've also done a clean install of Windows, replaced my power supply unit (PSU), and swapped my SSD. Previously, I thought it was fixed after changing the SSD and making sure I used the correct power cable, but now it's happening again, even when my computer is running a 3080 GPU. One thing I noticed is that my RAM often does memory training at boot; could that be causing the issue? Here are my specs: AMD R7 7800X3D, RTX 5080, ASROCK X870 Riptide Wifi motherboard, and 32 GB of Corsair Vengeance DDR5 RAM. Should I consider getting new RAM?
3 Answers
To get a clearer picture of what's happening, you should try to gather any crash dump files from your system, especially if you can boot into Windows normally or via Safe Mode. These files can help diagnose the issue. Check the C:WindowsMinidump directory for any dump files and upload them to a file-sharing site. It's crucial to have multiple dump files if possible. If you don't see any, make sure you've configured your PC to create them properly.
You might want to check out your BIOS settings or disk configuration, as making changes there can unintentionally lead to data loss. Make sure to back up your data before tweaking anything. Also, consider looking at the FAQ for more insights on Windows 11.
It's odd that you have shutdown events where it failed to create a crash dump. Usually, a crash dump is linked to a BSOD, but in your case, it seems like you're just experiencing unexpected shutdowns. I noticed some of the shutdown events indicate that someone held the power button, which could suggest a faulty power button or component. Are you experiencing any freezes? If it’s just turning off randomly without warning, that’s definitely suspicious.
I haven’t had any freezes; the whole desktop just shuts off abruptly. I wonder if the power button is acting up because it seems to shut down mostly when I'm gaming, and occasionally just after a shutdown.