I'm having a frustrating issue with my laptop where neither my wireless nor wired mouse seem to be functioning. My wireless mouse shows up as an unknown device in the Bluetooth settings, and the Device Manager says that my HID-compliant mouse isn't working – it seems to be corrupted or missing. I'm not sure what could have caused this. Can anyone provide some advice on how to resolve this?
1 Answer
It sounds like your problems started after installing something called interception.zip. This package is a driver and library used for controlling keyboard and mouse inputs, which might be messing with your setup. You might want to check if uninstalling it can help! A quick method is to delete the driver from the Device Manager and restart your laptop so Windows can automatically reinstall the necessary mouse driver.
Exactly! If the removal doesn’t solve the issue, it could indicate a corrupted USB controller. But let's hope that reinstalling the driver solves it for you.