I accidentally activated a $1 Xbox Game Pass subscription on my laptop that's running Windows 11, but the problem is that it went on the wrong credit card. I managed to cancel the subscription, but now the promotional deal has vanished. Is there any chance I can reach out to Microsoft and have them manually reactivate the promo for me?
2 Answers
You're likely looking at contacting Microsoft support for this. They’re the only ones who can reactivate the promo for you. Just explain what happened, and they should be able to help! Good luck!
Definitely a customer service issue, not really a technical glitch. Your best bet is talking directly to Microsoft's support team—only they can sort this out for you.
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