I'm dealing with a frustrating situation involving multiple crashes and Blue Screens of Death (BSOD) on my PC. I've tried reinstalling Windows twice, but both times I've encountered issues. I have a 14700k processor, but I've already had it replaced three times, with the last replacement just two weeks ago, and it crashed again as soon as I got it home, even with an updated Gigabyte BIOS. Initially, I only had my keyboard plugged in, and during the second attempt, just my mouse was connected. I've had my RAM tested at two different stores, and they confirmed it's functioning fine. However, I keep getting BSOD messages like 'Irql not less or equal', 'APC index mismatch', and 'kernel mode heap corruption'. Based on what I've read, I suspect the issue could be related to my RAM, CPU, or another hardware component. I'm at a loss and just need some help!
2 Answers
It sounds like you're really up against it! Getting those dump files from the BSODs would be super useful for diagnosing the issue. If you can boot into Windows or Safe Mode, head to C:WindowsMinidump and check if there are any crash logs. If you find them, zip the folder and upload it since that’ll help in analyzing what’s going wrong. You can use sites like catbox.moe or mediafire for file uploads. If you don’t have any dumps, try adjusting your settings to capture 'Small Memory Dumps'—that way, you won’t overwrite any files when crashes happen.
From those BSOD codes, it looks like you might be facing some memory corruption issues, which could stem from hardware or even software drivers. Just a thought, but could you share if you were using integrated graphics when you took the picture? Since you mentioned the 14700k, keep in mind there have been reports of issues with the 14th generation CPUs, but after four replacements, something else might be the culprit here.
I’d love to share crash dumps for more insights, but I'm unable to reach my desktop at the moment. Just to clarify, the image was taken with the GPU removed, so it was using integrated graphics.