I've been dealing with some frustrating Wi-Fi problems for the last three weeks. Our Internet Service Provider is Spectrum, and their service really isn't great, but they're the only choice in our area. After a storm hit, we noticed a significant decline in our internet quality. We've had several technicians come out to check things out. One mentioned that the line in our attic was faulty and recommended an electrician for a fix, but just moved the setup to our garage as a temporary measure. Unfortunately, that didn't resolve the issue. A second tech came in and moved everything back inside, replacing the line, but the problems continued and actually seemed to get worse, with massive lag spikes hitting up to 5000 Ping once a day. The last technician even downgraded our router from Wi-Fi 7 to Wi-Fi 6 to see if that would help. Now, I'm experiencing lag spikes frequently, every 20 seconds or so, but everyone else in the house is fine. This has led me to wonder if the issue might be with my PC. Is there a way to check if it is my device causing these problems?
2 Answers
I would definitely recommend switching your DNS to something like Google DNS or Cloudflare DNS to see if that helps. If you're currently only using Wi-Fi, try to see if the lag spikes happen when you connect via ethernet. It might help isolate the problem.
Have you thought about changing your DNS settings to use a public DNS? Sometimes the ones from your ISP can be slow, which may cause these lag issues. Also, are you connected via ethernet or wireless? If you're using Wi-Fi, can you check if connecting directly with an ethernet cable changes anything?
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