I just got a new prebuilt PC yesterday and it keeps encountering blue screen errors. I managed to complete the setup and installed the latest drivers, which fixed one issue but now the blue screens have shifted to a different error message: something about 'kernel lock entry leaked on termination.' I'm not running anything intensive, and it crashes about 5-10 minutes after I start using it. Any advice on how to resolve this?
2 Answers
The 'kernel lock entry leaked on termination' error could often be related to RAM problems. Try reseating the RAM modules and cleaning the pins with isopropyl alcohol on a Q-tip. Also, ensure there’s no dust in the RAM slots. Additionally, Nvidia drivers can be problematic; consider uninstalling Nvidia Experience with Display Driver Uninstaller (DDU) and try installing an older, stable driver. This usually helps resolve kernel errors.
That could be another driver issue or a problem with your RAM as well. Make sure everything is seated properly and consider running a memory diagnostic.
It sounds like you're dealing with a complex issue. First off, check for any dump files that can help us analyze the BSODs. If you can get into Windows, check the C:WindowsMinidump folder for any crash logs. If you find them, zip the folder and upload it to a file-sharing service like mediafire.com. If there are no dump files, follow a guide to set up Small Memory Dumps, as those provide helpful info for troubleshooting.
I just encountered a 'system service exception' error too. What's up with that?