Help with BSOD and Random Crashes on New PC Build

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Asked By TechNinja247 On

I just built a new PC, which includes an Asus TUF GAMING B860-PLUS WIFI motherboard, an Ultra 5 245kf processor, and I'm using an EVGA 3070 GPU that worked fine in my previous setup. I added 32GB of Corsair Vengeance DDR5 RAM (2x16GB, 6000MHz) that passed Memtest86 tests. I installed Windows 11, but I've been encountering random reboots and BSODs with a bug check error (0x0000018b) and occasionally kernel mode heap corruption (0x13a). I've tried reinstalling Windows, running scans (scannow, chkdsk), updating drivers, and verifying the RAM with multiple tests. I've uploaded a few dump files for anyone willing to help. Additionally, I'm wondering if my budget Kioxia NVMe drive might be causing the issue, as it has an odd partition setup. Finally, if necessary, how would I go about rolling back the BIOS to see if that resolves the problems? My son's identical PC build has been flawless, so any insights or advice would be greatly appreciated!

3 Answers

Answered By FixItSam On

To diagnose your BSOD issues accurately, it's essential to provide us with your dump files. These logs can reveal the root cause of the crashes. If you can boot into Windows, check the C:WindowsMinidump folder for any files. Zip the contents and upload them to a file-sharing site like MediaFire or Catbox. Having multiple dump files is best, so if you only have one, be sure to follow guides to set it for Small Memory Dumps, which won't overwrite older files.

Answered By MemoryGuru99 On

The error you're seeing points to a memory violation, which might indicate an issue with your RAM or drivers. Given that your RAM passed tests, it could be more complicated; perhaps a problem with a driver or even corrupt Windows files. Reverting to an earlier version of Windows or BIOS could help pinpoint the issue. If you think the drivers are to blame, rolling back to an earlier point using your Macrium image might be a good move.

Answered By CrashManiac On

Memory errors like this can be tricky. The fact that your RAM passed tests indicates it might not be faulty, but it doesn't completely rule out issues. It's also worth checking for any driver conflicts or bugs in the BIOS. Since your son's setup runs fine, compare the BIOS versions—perhaps there's an update for yours or a rollback would help. Also, your NVMe drive having four partitions is unusual, though it might not be a direct cause of the issue.

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