After taking a week off from my PC, I returned to find I'm stuck in a constant BSOD (Blue Screen of Death) loop, with the stop code KERNEL_DATA_INPAGE_ERROR. I have a Samsung 1 TB SSD and a 2 TB HDD, with the OS on the SSD. From what I've read, this error usually points to a hardware issue with the SSD. When I checked inside my computer, I noticed the power strip was pushed into the case, likely moved by my sister while cleaning. I reseated the SATA cables and the SSD's data cable, but that didn't resolve the problem.
The BSOD appears a few minutes after logging in, not during boot-up. I let the machine sit for a bit without logging in, and it was fine. I'm considering getting a new SSD for a fresh Windows install but want to avoid that if it isn't guaranteed to fix the issue. I also don't want to move Windows to my HDD long-term. Any help would be greatly appreciated!
2 Answers
First off, we need to gather some dump files for troubleshooting your BSODs. If you can boot into Windows or Safe Mode, check for dump files in C:WindowsMinidump. Copy any you find to your desktop and zip the folder. You can upload the zipped file to a file-sharing site like MediaFire or Catbox.moe. Having multiple dump files would really help us pinpoint the issue! If you only find one or none, follow a guide to set the dump type to Small Memory Dump for more info. Good luck!
From what you described, it seems consistent with a driver issue. The automated analysis from WinDbg shows that the driver cng.sys, which is a Microsoft driver, is involved in the crashes. Additionally, I noticed FACEIT.sys appearing in the call stack. It's tied to an anti-cheat tool—do you know what games that might be connected to? Updating it could help!
Yeah, FACEIT is from an old CSGO matchmaking tool I used years ago. I haven’t played that in a while, so it’s probably really out of date. Should I just uninstall it?
Got it, I’ll check for those dump files once I get back in and let you know what I find.