I've been dealing with the IRQL_NOT_LESS_OR_EQUAL error on my OMEN 016 laptop running Windows 11. This issue pops up randomly, sometimes several times a day and other times it won't show for a week. It seems to happen mostly when I'm using Microsoft 365 apps like Word. The BSOD message states: 'IRQL_NOT_LESS_OR_EQUAL' and mentions that ntoskrnl.exe has failed. I've got some minidump files that I can share if they might help troubleshoot the problem.
2 Answers
To get to the bottom of that BSOD issue, we definitely need to look at those dump files you mentioned. If you can boot into Windows normally or through Safe Mode, check the C:WindowsMinidump folder for any dump files. Zipping them and uploading to a file sharing site like catbox.moe or mediafire.com would be helpful. Having multiple dump files gives us a better shot at pinpointing the cause. Also, make sure to check your dump settings and consider changing the dump type to Small Memory Dump if you haven’t already.
What troubleshooting steps have you already taken to resolve this? It might help us pinpoint the issue better. Have you updated your BIOS? Sometimes that can resolve conflicts. Also, running system file checks like `sfc /scannow` or the DISM commands can help identify corruption issues. If you've done these and the problem persists, let's look at those minidumps!
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