Hey everyone, I'm having a really frustrating issue with my PC. It keeps giving me a memory management blue screen error. This started a few months ago, but it happened again just five days ago while I was trying to play Baldur's Gate. I attempted to run Memtest86 to check for memory errors, but I couldn't get it to work properly. Excitingly, the computer blue screened again today, and this time it was just idling after I increased the memory speed from 2133 MHz to 3400 MHz (even though my RAM is 3600 MHz). A friend suggested that the low RAM speed might be the cause of my instability issues. On top of this, I'm running Wallpaper Engine, which may also be a factor. I'm using the latest version of Windows 10, and my setup includes Vengeance Pro 3600 MHz DDR4 RAM in slots 2 and 4, an AMD Ryzen 9 3900X CPU, an Nvidia GeForce RTX 3060 graphics card, and an ROG Strix B550-F Gaming WiFi motherboard. The recovery screen on the last blue screen showed error code 0xc000009a. I'm feeling pretty lost and would really appreciate any advice on how to fix this!
4 Answers
Don't worry too much! These blue screens can often be resolved with simple adjustments. Just make sure your RAM is in the correct slots and operating at a supported speed. Also, reducing the RAM speed back to 3200 MHz temporarily could help while you troubleshoot. Make sure other software is not causing conflicts, too.
If you want to manage your RAM better, check if it’s actually running at the speeds you expect. Use something like CPU-Z to see if all the specs are as they should be. And don't forget, sometimes drivers need updates or might conflict with optimizations you make in the system settings.
Just to clarify on your RAM slots: make sure your RAM sticks are in slots 2 and 4, starting from the CPU. It looks like you might have mixed them up. Also, keep in mind that your CPU only officially supports DDR4-3200 with two sticks, so running at 3400 might cause instability. You might want to revert to 3200 MHz for better stability.
It sounds like you need to retrieve the crash dump files for better diagnosis. If you can get into Windows or Safe Mode, check the C:WindowsMinidump folder for any dump files. If you find them, zip the folder and upload it to a file-sharing site like catbox.moe or mediafire.com. More dump files will help us analyze the issues better. If you only have one, that's fine, but having multiple is preferable. You might also want to follow a guide to set up your system to create small memory dumps for future crashes.
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