I've built a new PC with a Ryzen 7 7800X3D, AMD 9060 XT, 32GB DDR5 RAM, an ASUS ROG Strix B850-A motherboard, and a Crucial T705 2TB SSD. Here's the issue: I get Windows 11 installed, set up my WiFi and Bluetooth drivers, and download Steam. However, when I download the AMD software installer, the system asks for an update, and after the update and a reboot, my desktop becomes unresponsive. Programs like Chrome, Brave, and Steam won't open, and I can't restart using the menu. I have to force shut down the PC. This has happened twice now, even after I formatted the SSD. What can I do to fix this?
3 Answers
Have you checked if the problem occurs after a specific update or when you try to install the AMD software? It might be worth seeing if it’s tied to a particular action or update.
Backing up your data is crucial before making BIOS changes or disk setup adjustments. If the issue keeps occurring after updates, you might need to consider fresh installs or looking into hardware compatibility.
Your issue could also relate to drivers. Sometimes, certain drivers can conflict after updates. If you can access safe mode, try uninstalling recent updates or drivers to see if that resolves the problem.
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