Help with WiFi Deadspots and Internet Inconsistency

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Asked By TechieTom123 On

I've been struggling for about a year with my home internet, particularly with inconsistent WiFi signals in several areas of my house that I refer to as 'deadspots.' I'm on a Rogers 1Gb internet plan using a coaxial cable and an Xfinity XB8 gateway along with an XE2-SG WiFi boost pod. My house is around 1400 square feet and has a bi-level split layout. The gateway is located in my office on the bottom floor, about six feet high, while the WiFi pod is on the top floor, roughly one foot above the ground. I've tried various troubleshooting methods like moving the gateway, restarting it, and having multiple technicians check the system. Despite all this, the deadspots in my kitchen, living room, basement, and other areas still persist. Oddly enough, sometimes the WiFi will improve temporarily after a reboot, but the inconsistencies always return. On a side note, I've recently resolved an issue with wired Ethernet speeds, but the deadspot issue continues to baffle me. Any advice would be much appreciated!

1 Answer

Answered By WiredWizard007 On

It sounds like you're dealing with a tricky situation! Rogers gateways are known for their lackluster WiFi performance. You might want to try relocating your gateway to a more central position in the house, preferably elevated and without any obstructions. If that doesn't help, additional WiFi extenders could be necessary to boost the signal. Wired extenders are generally better, but wireless ones can work if placed halfway between your router and the dead zones. Also, since you mentioned improving your wired speeds, it seems like your initial issues were separate from your WiFi troubles. Getting those wired speeds consistent will definitely help you troubleshoot better.

InternetExplorer89 -

Thanks for the tips! I do have a boost pod currently connected with Ethernet backhaul. I've found some improvement in wired speeds after changing connectors, but the WiFi still isn't stable. I'll play around with the router placement and see how that goes!

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