How can I check for malware after getting my PC serviced?

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Asked By CuriousCoder42 On

Hey everyone! I recently took my PC to a local shop to upgrade to a new GPU, clean the components, reapply thermal paste, and reinstall Windows (went from Windows 10 to Windows 11). It's my first time doing this, and now I'm feeling a bit paranoid about whether the technician might have done something shady while it was there. Once I get my PC back, what steps can I take to make sure it's free of malware, trojans, or any remote access tools? Would performing a factory reset help, or is there a better approach? Thanks for the advice!

2 Answers

Answered By SafeInstallSteve On

Honestly, you can't be completely sure unless you do a clean wipe of your PC. I wouldn't recommend just a factory reset, as it doesn't fully clear everything out. Instead, wipe your drive and do a fresh install of Windows. Since the technician formatted it, you might as well take this chance to set it up from scratch yourself, ensuring there’s nothing unwanted left behind.

NewbieNerd -

I’m not very tech-savvy; is there a guide for how to perform a clean install? I thought a factory reset would clear everything!

Answered By TechieTom On

Using Windows Defender is a good starting point. It's built into Windows, and it'll do a basic job at scanning for malware and threats. Just keep it updated and run a full scan after you get your PC back.

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