I'm looking to defederate from GoDaddy while still keeping my domain hosted with them for the time being. I was considering whether to have GoDaddy handle the defederation or use T-Minus. However, after a call with GoDaddy, it looks like they can't set a specific time for this process, and I'd prefer to do it over the weekend to reduce user downtime. I've come across mixed feedback online about defederating; some reports mention an issue where Microsoft continues to view it as tenant-owned, which complicates things. Additionally, I'm planning to switch to Proofpoint after defederation, but GoDaddy needs to release our GoDaddy Managed Proofpoint account first. Has anyone recently gone through a similar situation with GoDaddy and can share insights?
2 Answers
It sounds like you’re dealing with GoDaddy's Microsoft email. We recently moved several clients from GoDaddy to our own CSP. You'll need to set up a new tenant and migrate the accounts over; unfortunately, there’s no straightforward 'switch' like with other providers.
Got it! That helps clear up the migration confusion. Thanks!
We did this recently and it was straightforward. The hardest part was dealing with GoDaddy's salespeople just trying to keep us on the phone.
Be cautious about the backend tenant ownership issues; get a formal confirmation from GoDaddy that they’ve completely released the tenant. You might also want to have your T-Mobile contact just in case Microsoft still thinks it’s tenant-owned after the switch, as that can take a while to sort out.
So just to clarify, I can initiate the process with GoDaddy and then handle the defederation directly using T-Minus, right?
True, but if you’re talking about the entire tenant, you don't have to migrate everything; both GoDaddy and Microsoft have options to defederate which will let you keep it as a standalone Microsoft tenant.