I'm a new managed service provider (MSP) managing hardware procurement for a client who operates multiple businesses, both within Europe and overseas. They primarily use HP hardware through a supplier or partner, not directly from HP. I'm looking for advice on how to make sure their smaller offices in different countries receive the right hardware quickly and efficiently. Can I use TD SYNNEX for global deliveries, or are there other distributors or resellers I should consider? Any tips or experiences would be greatly appreciated!
4 Answers
Consider reaching out to large multinational VARs like Insight. I’ve used them for software licenses across regions, so while I haven’t bought hardware for international shipping, they could potentially help. Just be prepared that not every representative will fully understand how to manage international purchases.
HP offers global SKUs that any reseller can provide in-country. So, you’d want to identify the specific SKUs needed, find a local reseller for each country, and handle procurement locally. This approach simplifies payment, shipping, and overall management since everyone will be using the same equipment, avoiding the hassles of global delivery.
Exactly! It seems like a lot of extra work managing multiple contracts and vendors. Is there any way to have a central partner that streamlines this process while keeping local procurement?
Before you go with random resellers, check if you need Master Service Agreements or long-term contracts with them. Plus, confirm that your capital asset management team is okay with buying from different resellers, as they might have specific processes tied to a larger relationship.
As an MSP, working with distributors like TD SYNNEX is essential. You usually want to select a distributor in each region. Resellers can complicate things due to partner agreements, so it's best to stick with a distributor. TD SYNNEX is great in the US, though I can't recommend anyone for Europe since I don't operate there.
That makes sense. Sticking to global SKUs helps maintain consistency and simplifies logistics. But won’t that mean juggling different resellers for each country? Managing 12 resellers might become a nightmare with contracts and different SLAs!