I recently downloaded a file that turned out to be infected with a Trojan virus. I managed to cleanse my computer using ESET antivirus, but now I'm running into several issues. For example, Discord won't let me stream and keeps crashing when I join someone else's stream. The Windows Start menu doesn't open when I click the icon, and nothing happens when I try to use the search bar. I've scanned my system multiple times with the antivirus, and no further threats have been detected. I also ran the System File Checker through Command Prompt, which didn't find any problems.
Additionally, I attempted to roll back the Windows update from January, but when I access the Windows Update settings, I just get an error message that says "Something went wrong, try again later." I've also tried running the Windows troubleshooter, but it does nothing when I click the button. Lastly, I went to the Recovery settings to reset the PC, but that always ends with an error too. I'm not keen on doing a fresh Windows install if I can avoid it.
3 Answers
I'd second the recommendation for a clean install. It’s the only way to be completely sure that the malware is gone. Just be cautious: if you're changing system settings or BIOS, double-check that your data is backed up, as tweaking those can lead to additional data loss.
For peace of mind, consider doing a secure wipe of your drives before the new Windows install. It ensures that everything gets deleted and lowers the chances of any hidden malware sticking around. Just be ready to reinstall all your applications afterward!
It sounds like your system might still have some lingering issues from the Trojan. Sometimes, malware can embed itself deep in the system, making it hard to detect. To really make sure you're clean, I recommend backing up your essential files and then formatting your hard drive to do a clean install of Windows. It might be the safest route! Just make sure you have a solid antivirus program installed before restoring any backups.
Related Questions
Can't Load PhpMyadmin On After Server Update
Redirect www to non-www in Apache Conf
How To Check If Your SSL Cert Is SHA 1
Windows TrackPad Gestures