I'm having an issue with my Logitech wireless mouse that disconnects every time my computer goes into sleep mode. When I wake it up, I get a USB error message, and even unplugging and replugging the USB dongle doesn't help. The only solution I've found so far is to restart my computer, which is pretty annoying. I also have an HP mouse that seems to work fine with my computer after waking up, so I'm not sure if it's a problem specifically with the Logitech mouse or if there might be another fix. I have a USB splitter connected to my computer, but everything else plugged into it works fine, so I don't think that's the issue. Any advice?
3 Answers
Your wireless mouse depends on its connectivity settings. They typically require a fully active system to work correctly. If it's disconnecting, it's likely that it isn't interacting well with your computer's sleep mode. Just be careful with troubleshooting, as some fixes might not actually resolve the issue.
If you're using Windows, try changing the settings on your USB root hub to prevent it from turning off to save power. You can find it by going to Device Manager, then Universal Serial Bus Controllers, and checking the Power Management tab for your USB Root Hub. Disabling that might help with the disconnect issue.
Sometimes, certain wireless mice struggle when plugged into a USB splitter. You might want to try plugging the mouse directly into your computer if you haven't already. If that doesn't work, it could be worth trying a different mouse altogether. I had similar issues before and ended up switching brands!
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