I've been having an issue with my debit card being associated with my ex's wallet. Even after replacing the card several times, I'm still getting charged for subscriptions linked to that card. I suspect that my replacements are automatically updating in her wallet too. Besides asking her to remove the card (which I've already tried), what can I do to resolve this situation?
5 Answers
The best move is to cancel the card entirely. What you're dealing with seems like a case of fraud, so you definitely should take action.
When subscriptions are activated, they get a transaction key, which means the account number isn’t always needed for future payments. Some merchants will allow you to cancel recurring transactions just by asking, while others might require you to do it directly. If it becomes unmanageable, canceling the entire account might be your last resort.
It sounds like her Apple account might still be linked to yours. It could be worthwhile to reach out to Apple support for guidance on what steps you should take next.
Also, don't forget to inform your financial institution that you no longer authorize those recurring charges. They should be able to help fix the problem.
Keep in mind that subscriptions are often tied to the Apple ID. If she’s still using your account somehow, that could explain the ongoing charges. You might want to contact your bank to see if they can block it at their end, but be careful, as multiple failed charges might cause issues with her Apple ID.
I get that, but since my card updates automatically in my wallet, I think that's why it's still linked to her account.