My wife created a unique Gmail account specifically for her Pokemon Go gameplay, and she usually logs in by selecting the Google login option. Recently, the Google option suddenly disappeared from her phone, preventing her from logging in. The real problem is that Google generated a strong password for her account, and she doesn't remember it. When she attempts to recover the account, it's asking for a previous password, which she can't provide. Additionally, she's getting a QR code to log in from her familiar device, but since her account isn't appearing there, she's stuck. What options does she have for recovering her account?
1 Answer
If she hasn't set up any recovery options, like backup emails or phone numbers, it might be time to think about creating a new account. Unfortunately, without those recovery methods, getting back into that account can be really tough. It's a frustrating situation, especially when relying on Google's strong password settings!
I totally get your frustration! It seems unfair that using Google's strong password dictates such rigid recovery options. You would think they'd have a better way to assist in cases like this.