I've been working at a company for about two years, and when I joined, the IT setup was a total mess—no antivirus, over 20 servers, a flat network, and even cameras with default passwords! I've made some progress in fixing these issues, but now they want me to take it a step further and actually build an IT department. This includes tasks like hiring staff, creating IT policies, and developing a disaster recovery plan. I'm looking for any advice on how to approach this big task! What should I consider when building a department?
3 Answers
To kick things off, focus on your title and gain respect as the IT leader. Make sure that department heads can't push back against critical changes, like limiting local admin rights. Establish clear budget responsibilities—will IT manage the budget or charge departments directly?
Before you dive into hiring, think about whether you genuinely want this responsibility. Sometimes it’s better to have someone with more experience in a managerial role above you, with you assisting. That way, you can learn while still contributing your knowledge.
Start by hiring people who fill in the gaps where you lack skills. Identify the major pain points in the business and tackle those first. It's essential to ensure that decisions about hiring staff aren't made by HR or non-IT folks who don't understand the tech side of things.
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