I've received a notification that I'm automatically signed up for a free trial with Canva, but I never provided my credit card information. I've had my account for about a year and regularly use it, but I've never encountered a free trial before. This situation is quite frustrating, and I'm worried about being charged once the trial ends if I don't cancel in time. I cleared my search history recently, and now I can't find an option to cancel the trial on Canva's site. Can anyone guide me on how to cancel this free trial before the 30 days are up?
2 Answers
It's strange how you got signed up for a trial without entering payment info. Just double-check your account settings for any trial subscriptions. If you don’t see what you’re looking for, it might be worth reaching out to Canva support directly for clarification. They should be able to assist you better.
To cancel your free trial on Canva, head over to your account settings. You should find the subscription options there. They have a dedicated help page on how to cancel if you get stuck—just follow this link: https://www.canva.com/help/cancel-canva-plan/. Make sure to do it before the trial period ends to avoid any charges. Good luck!
Where in the account settings do you find that? I always struggle to locate things.
Yeah, contacting support is a good idea! They might have a record of your account status.