How Do I Check Connected Devices and Change My BT Home Hub WiFi Settings?

Looks like the lag could be due to using 4G for your internet. Since this is mobile data, too many users connecting to the network (like EE or Three) can really slow things down. Weather and other issues with cell towers might also affect your connection. It's unlikely that a neighbor is using your WiFi, especially if you've secured it with a password.

To check the connected devices, you need to access your router's management page. While connected to your WiFi, open a browser and type in the router's IP address, which often looks something like 192.168.1.254. You can usually find this address on a sticker on the router itself.

After entering the address, you’ll get to the router's control panel where you can log in using the default username and password (also found on the sticker). From there, look for a "connected devices" section – you should see a list of all devices linked to your hub. You can even assign labels to make them easier to identify. If you run into any issues, BT’s customer service can be a big help!

You might want to check out the BT Hub Manager; it’s a user-friendly tool for managing your router settings. Here’s a link to help you get started: [Access your router with BT Hub Manager | BT Help](https://www.bt.com/help/broadband/learn-about-broadband/learn-about-the-bt-hub-manager). It's pretty straightforward once you're in there!