I'm having some serious issues with my new PC setup and need help figuring this out. I recently got a Hypervisor Error BSOD related to 'amdppm.sys' on my Windows 11 machine. Here's a bit about my setup: I'm using an AMD Ryzen 7 9700x CPU with an ASUS TUF Gaming B850M Plus motherboard, 32GB of Corsair Vengeance RAM, an ASUS Prime 5070 Ti GPU, and a Samsung 990 Pro SSD, all powered by a Corsair RM850x PSU and cooled with a Thermalright Peerless Assassin cooler. After investigating the error, I tried disabling Hyper-V and other virtualization features, although I left AMD SVM enabled in BIOS. Since then, I've been experiencing sudden reboots without any BSODs, and I can't find any minidump or memory dump files related to the crashes. I've only seen Event 41 in the event viewer. What can I do to resolve this? Any help would be greatly appreciated!
2 Answers
Before posting, did you try a quick Google search? I found a potential fix really fast! There's a registry tweak you can make: hit Windows + R, type 'regedit', and navigate to ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesamdppm. Change the 'Start' value from 3 to 4. That reportedly stops the BSODs related to amdppm.sys. Give it a try!
It sounds like you're dealing with a tricky issue. First off, make sure you have backups of your data, just in case. For the rebooting problem, you should look for any minidump files that can give insight into what's happening. If you can boot into Windows normally or use Safe Mode, check for dump files at C:WindowsMinidump. If you find any, zip them up and upload them to a file sharing site; we need those files for accurate analysis! Also, consider visiting some troubleshooting guides to adjust your minidump settings if you're missing files.
Thanks for the tip! I’ll definitely give that a shot.