So, I accidentally ran a malware program disguised as Zoom on my laptop. After noticing something sketchy about ScreenConnect, I immediately disconnected from the network and turned off Wi-Fi, but I'm still feeling uneasy. I tried running Windows Defender and an offline antivirus scan, but they didn't find anything. When I checked my installed apps by date, I discovered the ScreenConnect client. Now I'm worried about uninstalling it—it prompts me with a warning about an unknown publisher, which I ignored before. Should I go ahead and uninstall it, or is there something else I should be considering first?
4 Answers
You did give it permission to install, right? It’s just asking if you want to remove it now. I’d say go ahead and let the uninstaller run; it’s your best move here. Just keep an eye out for any warnings during the process!
If you’re still concerned, consider reinstalling Windows from a USB stick. Sounds extreme, but it’s a sure way to wipe out any potential threats if you're really worried. Also, remember to change your passwords and enable 2FA wherever you can!
You could also remove ScreenConnect using PowerShell. There are guides out there that can help you fully clean it out, which might be a good follow-up if the regular uninstall doesn’t work. Just stay safe!
Honestly, uninstalling it is probably the simplest and safest first step. It could work fine or uninstall cleanly, but if there’s anything nasty involved, it’s less likely to dig in deep enough to be a serious threat. Just make sure to disconnect from the internet before you do it, in case it tries to cause any issues during the process. Oh, and you might want to check user experiences with ScreenConnect to see if anyone’s had trouble.
I totally agree! Just be cautious and don’t install anything else until you’re sure everything's clear.