Hey everyone! I recently got a new gaming PC about a month and a half ago. Initially, it had some minor crashing issues which I brushed off. However, a couple of days ago, both my display and mouse disconnections began shortly after booting, and the system froze whenever I tried to interact with it.
I ran a scan in the command prompt while in safe mode and discovered that some files were corrupted and couldn't be repaired. I went ahead and downloaded the Microsoft ISO on my MacBook, created a bootable USB after formatting it to EXFat, and reinstalled Windows from that. While this resolved the display and mouse connectivity issues, I still found corrupt files that SFC couldn't repair when I did a scan.
I also attempted to use DISM to restore health, but I encountered error messages. I tried the Windows Assistant, but it told me my version was up-to-date and thus couldn't repair anything.
I'm at work right now so I can't go into too much detail, but I'd appreciate any help or suggestions on additional steps I could take to fix these corrupt files. If there are existing threads covering similar issues, I apologize for redundancy, but I couldn't find anything direct. Thanks!
2 Answers
Before running SFC, try using DISM first. SFC can only use local files to fix Windows, so if those are corrupt, it won't work. DISM can pull clean files from online, which might help repair the system. Check out this link for details on how to use DISM: [How to Use DISM Command Tool](https://www.windowscentral.com/microsoft/windows-help/how-to-use-dism-command-tool-to-repair-windows-10-image). If you're still facing issues after reinstalling Windows, it might be a hardware problem instead—like faulty RAM or a bad monitor or video cable. Don't forget to install the latest GPU drivers along with a BIOS update and fresh chipset drivers!
You can do an in-place install by starting the Windows USB installer from the booted Windows environment. This way, it preserves all your files, programs, and settings, which might resolve many of those DISM/SFC issues. Just make sure you follow the second option on this page: [Windows 11 Download](https://www.microsoft.com/en-us/software-download/windows11) and run the .exe file to kick off the process. Good luck!
Just to clarify, you mean to use the .exe to launch it, right?
Thanks for the tip! I’ll give DISM a shot when I get home.