I'm experiencing a frustrating issue with my computer. It was running smoothly after I installed a new GPU six weeks ago, but today I encountered a blue screen of death (BSOD) labeled "Driver Power State Failure" right after booting up. I can use my PC for a few moments after a cold boot, but it always freezes and crashes with the same BSOD. The good news is that I can boot into Safe Mode without issues, and that's where I'm currently working from.
Here's what I've already tried to fix the problem:
- Disconnected all external devices, including keyboard and mouse.
- Ran an SFC scan and repair.
- Performed a clean uninstall and reinstall of the graphic driver using DDU.
- Uninstalled all random USB devices in Device Manager, including Bluetooth and Wi-Fi adapters.
- Manually reinstalled the chipset drivers from my motherboard's manufacturer website.
- Ran multiple Windows troubleshooters, including the Power troubleshooter.
Despite all this, the computer still goes into BSOD after booting up and cycles through the same process. I've uploaded a dozen dump files that I collected during this time. Any help would be appreciated!
3 Answers
Monitor the device management closely! You mentioned that you had the Gigabyte Control Center installed—some users have reported conflicts with that software and crashes. Since you uninstalled it while in Safe Mode, that might just be the fix you needed. Keep an eye on the system's behavior; hopefully, that does the trick.
After looking at your dump files, it appears some errors are related to Bluetooth drivers and possibly an unknown USB device. Since you're experiencing issues with both, I recommend uninstalling any Bluetooth-related software and doing the same for unknown USB devices. If you've got any Thermaltake devices connected, that might be worth investigating too. If things don’t improve, consider wiping your drive and doing a fresh Windows installation—it seems drastic, but it can sometimes solve persistent problems.
It sounds like you're really in a tough spot! First off, it's great that you can at least boot into Safe Mode. One thing to check is the power management of connected devices; if they're not functioning properly, they can trigger these kinds of BSODs. Make sure to remove all USB devices except for your keyboard and try booting up again. Also, checking the temperatures on your GPU and CPU could help—overheating might contribute to these issues. Good luck!
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