We're starting to tackle the issue of file ownership when employees leave the company. When we terminate a user, we disable their account and remove their O365 licenses. However, other users often come back asking for access to shared files. Is there any way for an administrator to change the ownership of shared files in OneDrive without having to re-enable or relicense the original owner?
1 Answer
While it's not exactly what you asked, we have a process where we assign another user as an admin for the departing employee's OneDrive. We alert them via email that they have 30 days to review and save any important data. We do the same for the employee's mailbox by converting it to a shared mailbox and giving access to another person. This way, someone from the departing employee's team can assess what's necessary, which is much better than IT trying to keep track of all that data.
We do this too, but we give them a full 60 days. We pull the license right away and then delete the account after 31 days. This gives them 30 extra days in the 'about to be deleted' state.