I'm trying to figure out the best way to set up a new laptop for an existing user in our organization. Specifically, how do I handle logging in as the user to install software and configure settings without running into issues? Any tips or best practices would be appreciated!
4 Answers
Intune really simplifies this. Just enroll the device, and it’ll automatically get the right settings through configuration policies. Plus, any forced apps will be assigned to the user or device group, and they can easily install optional apps from the company portal themselves.
A quick method is just logging in with a temporary password. After setup, I can access the laptop remotely if further updates are needed.
We usually don't worry about manual setups; we rely on Intune or Jamf to handle installations after the user logs in for the first time.
When onboarding new users, I usually create their account in Active Directory with a password. On their first day, I walk them through logging in. If they're remote, I send their credentials and change instructions in advance. For replacements, I set a temporary password for easy setup, and they can reset it after logging in.
You're giving end users too much credit...most can't handle installing apps themselves...