HP Laptop Won’t Boot After Multiple Windows 11 Reinstalls

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Asked By CuriousCactus77 On

I recently got a secondhand HP laptop that's been giving me a lot of trouble. I've tried reinstalling Windows 11 three times, but each time, the laptop fails to boot after a few days. I've used different disk drives, and they all seem to eventually fail in different ways. I should mention that I dropped the laptop once, but I checked internally and there's no visible damage. Today, I encountered this error message: 'The boot configuration data for your PC is missing or contains errors. File: EFIMicrosoftRecoveryBCD Error: 0x0000185.' I would really appreciate any help with this issue since I'm not very experienced with software problems.

2 Answers

Answered By TechSavvy123 On

It sounds like you might need to reinstall Windows again to fix that error. Also, it's a good idea to check the health of your hard drive using CrystalDiskInfo. Here’s the link: https://sourceforge.net/projects/crystaldiskinfo/. It seems like both your disks could be on their way out, so this will help you figure out what's going on.

Answered By BackupBuddy89 On

Just a heads up, before making any changes to system settings or disk configurations, always back up your data first! You can lose some important files if things go wrong. If you’re unsure about what to do next, checking out some FAQs might give you a better idea of the steps to take.

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