I'm having a frustrating issue with my iPhone where it gets stuck on the lock screen. Every time I input my passcode, the screen goes black with a spinning wheel, then it restarts and just takes me back to the lock screen. I've noticed my camera icon is grayed out, which I suspect is because my storage is full. I can still receive calls, texts, and alarms, but I can't actually access my phone. I'm really hesitant to use iTunes or any other apps to fix this since I'm scared it'll make things worse. I've tried various tricks I've found online, but nothing seems to work. Any advice on what I can do?
1 Answer
It sounds like your storage issue is causing a lot of trouble! My iPhone had a similar problem when it was full due to a bug in iOS. I used an app called Express Cleaner Kit which helped me free up about 14 GB by deleting unnecessary photos. It seems safe since they don't collect user data. However, your phone needs to be operational to use any apps. Have you considered trying to boot your iPhone in recovery mode? That might help you restore it without losing data!
But if the phone won’t even unlock, how can you use apps like that?