I'm responsible for purchasing and I've decided that I want to review all our contract renewals. Today, I received one from our ISP for our business internet service. We're a small factory in Denver, and we're currently being charged $2000 per month for a 100Mbps connection. This feels excessive to me, especially since the ISP says we have "Dedicated Internet Access (DIA)," but didn't really explain why that's necessary. Is this price ridiculous? If you're based in Denver, what are you paying for your internet service?
5 Answers
Yeah, that $2000/month for DIA does sound over the top unless your business is heavily reliant on an uninterrupted connection. There's definitely cheaper options out there, and even in Denver, you might find similar speeds for a fraction of that price.
The higher cost usually comes with a better service level agreement (SLA) that promises quicker resolution times when there are issues. Think of it like having a VIP line for tech support, but it's still pricey for what you get. If you run a lot of crucial applications, the dedicated access can be beneficial, but for many businesses, it might not be necessary.
What you're really paying for is the assurance that your internet won't go down when you need it most. But that doesn't always mean you need the high price tag if you can find a balance between cost and service reliability. My advice? Shop around before renewing and see what else is out there.
It sounds like you're paying for a very high-end service that you may not need. You could likely opt for a lower-tier business plan without all the added costs and still get reliable service. Getting input from your IT team will help clarify what's essential for your operation.
Right, it's crucial to ensure you're not overpaying for features that won't benefit your operation! Definitely loop in your tech folks.
In my experience, business internet should offer better upload speeds compared to home plans, along with different service agreements. But even with those perks, I think you're being charged way too much for 100Mbps. I recently switched to a plan that gives me 1Gbps for much less.
Totally! Make sure to compare what other providers are offering so you can see if your current plan makes sense or not.
Exactly! If you're relying on your internet connection for a lot of people all day, a dedicated line might save you from some serious downtime, but that amount is still pretty steep compared to alternatives.