Is Azure Document Intelligence Down in East US?

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Asked By SkyHighExplorer93 On

I've been using a custom classifier with Azure Document Intelligence, and everything was running smoothly until now. Suddenly, I'm getting a `503` error or the message "no healthy upstream" with every request I make, whether through Zapier, curl, or even directly in the Azure Portal. I've ensured it's not a cold start issue by regularly sending warm-up requests. I've also tried testing with known-good public PDFs, but I'm still facing the same problem. The built-in test tool in the Portal can't even reach the service. It feels like the backend for my classifier deployment is down, but I can't find any acknowledgment of this from Microsoft on their status page. Is anyone else experiencing this issue?

2 Answers

Answered By CloudChaserX On

I’m having the same problem! I thought maybe I was losing it. I have a logic app connected to Document Intelligence, and it’s failing too. I’m also noticing upload issues to ADLS. Everything was fine before today, so it definitely seems like a current issue with Azure.

Answered By DataDude42 On

Yep, all our Document Intelligence calls are failing with empty responses. At first, we thought it was a bug due to a concurrent deployment we had going on, but it quickly became clear that it was an Azure issue. Can't get anything done right now!

LogicLover88 -

Are you also in the East US region?

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