We're considering Device as a Service (DaaS) for our growing international team, but I've typically managed hardware purchases on my own. The CFO likes the idea of predictable monthly costs, but I'm not convinced it's cheaper long-term. For those who've experienced both models, what were the pitfalls or advantages you noticed?
5 Answers
We've tested this approach several times, and honestly, it never ends up cheaper. Plus, we find that the performance and functionality are often worse. And every summer there's a push to re-evaluate DaaS—it just doesn't work out in our experience.
Your doubts about cost savings are spot on. Over a 3-4 year period, DaaS often ends up being pricier per device compared to buying directly. The main benefit lies in ease of handling logistics like shipping and compliance for international teams. I suggest a hybrid model: continue to buy for a stable domestic workforce while switching to DaaS for overseas hires where the complexities really pile up. Just be careful with the contracts—watch out for hidden fees that can sneak in.
We've tried both approaches, and while DaaS offers predictable payments and easier setup for international hires, it ultimately cost us more than just buying laptops and managing them ourselves. It's convenient, but you'll likely pay a premium overall.
Did you analyze costs over a few years or just look at the short term? That might change your perspective.
Be cautious when weighing purchase price against monthly subscriptions. Buying means you take on everything: logistics, device recovery, and storage—all of which can be tricky with cross-border hires. DaaS is useful when you're scaling quickly, but if your headcount is stable, buying often makes more sense. Another option is to streamline the process using a global IT asset management platform, allowing some flexibility.
I’ve dealt with both rentals and leases, and it can be a hassle, especially if you need full control over your devices. DaaS provides consistency in payments, but you might have to adjust processes significantly, including repairs, which could cause delays.
Exactly! If your team is waiting days for a device replacement from the service, that downtime can really add up. Having local techs handle it can save time.
True, better to figure out all the limitations before jumping in. No one wants to sign a long-term deal only to feel stuck.
You're right—it makes sense to pay a third party to do what you used to do, but that always adds up. It comes down to convenience over cost.